singpass counter​ 12 25

singpass counter​ 12 25

Blog Article

Singpass counter is a physical service point where users go to resolve problems with their Singpass account or get in-person support.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Be sure to have your NRIC or FIN more info ready—this speeds up the process and ensures staff can address your request.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.